Welcome to Home (the “Service”), operated by Home (“we”, “us”, or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, mobile applications, AI chat features, image generation, voice interactions, virtual companions, subscription services, and any related content or functionality (collectively, the “Service”).By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.1. Eligibility and Age RestrictionYou must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to agree to these Terms.The Service is strictly for adults and may include mature, romantic, intimate, or sexually explicit content (including NSFW interactions, depending on user preferences and companion settings). We do not knowingly allow or target users under 18. If we learn a user is under 18, we will terminate the account and delete associated data.2. Nature of the Service – AI CompanionsMazeLove.ai provides simulated romantic and emotional companionship through artificial intelligence. All interactions are with AI-generated companions, not real humans.
Companions are not therapists, medical professionals, counselors, or licensed advisors.
Any advice, emotional support, or suggestions provided by companions are simulated and for entertainment / companionship purposes only.
Do not rely on the Service for medical, mental health, legal, financial, or crisis-related decisions.
If you are experiencing a mental health emergency, suicidal thoughts, self-harm urges, or other crisis, immediately contact emergency services or a qualified professional (e.g., in the US: call or text 988).
We may display clear and conspicuous notices reminding you that you are interacting with AI, not a human, especially during sensitive conversations or as required by applicable law (e.g., companion chatbot regulations in certain jurisdictions).3. User Accounts and SecurityYou may need to create an account to access certain features. You are responsible for:
Maintaining the confidentiality of your login credentials.
All activity under your account.
Immediately notifying us of any unauthorized use.
We reserve the right to suspend or terminate accounts for any violation of these Terms, suspected fraudulent activity, or at our sole discretion.4. Acceptable Use and Prohibited ConductYou agree not to:
Use the Service if under 18.
Impersonate any person or entity, or misrepresent your affiliation.
Harass, abuse, threaten, stalk, or intimidate others (including attempting to do so via companions).
Share or solicit illegal content, including child sexual abuse material, non-consensual intimate imagery, or content promoting violence/terrorism.
Attempt to reverse-engineer, decompile, scrape, or extract our AI models, prompts, or underlying technology.
Use bots, scripts, or automated tools to access or interact with the Service except as expressly permitted.
Upload viruses, malware, or harmful code.
Circumvent age verification, safety filters, or content restrictions.
Use the Service for commercial purposes without our written permission (e.g., reselling access, training competing models).
Generate or request content that violates laws, infringes third-party rights, or promotes hate, discrimination, or illegal activity.
We use content moderation systems and human review (where needed) to enforce safety. Violations may result in immediate account termination, content removal, and reporting to authorities when required by law.5. User Content and ConversationsYou retain ownership of any content you upload or input (text, images, voice, etc.). By submitting content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, distribute, display, and perform it solely to provide, improve, and operate the Service (including safety, moderation, and AI enhancement).Conversations may be reviewed for abuse detection, safety, legal compliance, and service improvement. We may use anonymized or de-identified conversation data to train and improve our AI models (subject to our Privacy Policy).You acknowledge that companions may generate explicit, romantic, or NSFW content based on your prompts and settings. Such content is user-driven; we do not endorse or guarantee appropriateness.6. Intellectual PropertyThe Service (including AI models, text, images generated by us, code, designs, trademarks, and logos) is owned by us or our licensors and protected by copyright, trademark, and other laws. You receive a limited, non-transferable license to use the Service for personal, non-commercial purposes as permitted by these Terms.Generated images or content may be subject to usage restrictions; you may not claim ownership of AI-generated outputs as your original work for commercial exploitation without our permission.7. Subscriptions and PaymentsCertain features require a paid subscription. Prices, billing cycles, and features are described on the Service. By subscribing, you authorize recurring charges via our third-party payment processor.Subscriptions auto-renew unless canceled. You may cancel anytime via your account settings; no refunds for partial periods unless required by law.We may change pricing with notice (email or in-app). Continued use after changes constitutes acceptance.8. DisclaimersTHE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES. AI COMPANIONS MAY PRODUCE INACCURATE, OFFENSIVE, OR UNEXPECTED RESPONSES.YOU USE THE SERVICE AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR ANY EMOTIONAL, PSYCHOLOGICAL, OR RELATIONAL IMPACT FROM USE.9. Limitation of LiabilityTO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, GOODWILL, EMOTIONAL DISTRESS) ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM (OR $100 IF NO PAYMENT).10. IndemnificationYou agree to indemnify, defend, and hold us harmless from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, your User Content, or your use of the Service.11. TerminationWe may terminate or suspend your access immediately, without notice, for any violation of these Terms or for any other reason at our sole discretion.Upon termination, your right to use the Service ends. Provisions that by nature survive (e.g., ownership, disclaimers, limitation of liability, indemnification) remain in effect.12. Governing Law and Dispute ResolutionThese Terms are governed by the laws of [insert jurisdiction, e.g., Delaware, United States], without regard to conflict of law principles.Any disputes shall be resolved exclusively in the state or federal courts located in [insert county/city, e.g., Wilmington, Delaware]. You waive any objection to venue or inconvenience of forum.13. Changes to TermsWe may update these Terms. We will post the revised version and update the “Last Updated” date. Material changes will be notified via email or prominent notice on the Service. Continued use after changes constitutes acceptance.14. Contact UsQuestions about these Terms: support@mazelove.aiThank you for using Home . We hope it brings you enjoyable, consensual, and positive experiences.