Home Privacy Policy
Last Updated: March 1, 2026MazeLove.ai (“we”, “us”, “our”) operates the website Home and any associated mobile applications, services, AI chat features, image generation, voice interactions, and related offerings (collectively, the “Service”).We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, how long we keep it, and your rights regarding your personal data.by Выставлен на продажу accessing or using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.1. Information We CollectWe collect several categories of information:A. Information You Provide Directly
Account information: email address, username, password (hashed), date of birth (for age verification), preferred gender/pronouns, and relationship preferences.
Profile content: photos or images you upload, self-descriptions, interests, emotional needs, romantic/sexual preferences, and any other details you choose to share.
Conversation content: all text messages, voice inputs (if enabled), images, prompts, and emotional expressions shared with AI companions.
Payment information: billing details processed via third-party payment providers (we do not store full card numbers).
Support communications: emails, feedback, or reports you send us.
B. Information Collected Automatically
Device & technical data: IP address, device type, OS, browser, unique device identifiers, approximate location (derived from IP), language settings.
Usage data: pages visited, time spent, features used, interaction patterns with AI companions, timestamps of sessions.
Analytics & performance data: crash logs, performance metrics.
C. Sensitive / Intimate Information
The Service is designed for romantic and emotional simulation. You may voluntarily share highly personal or sensitive information (sexual orientation, fantasies, emotional state, health-related disclosures, religious/political views, etc.) during conversations. We treat this data with heightened care (see sections 5 & 7).D. AI Training & Improvement Data
We may use anonymized, aggregated, or pseudonymized excerpts of conversations to improve our AI models, response quality, safety filters, and personalization features. We do not use identifiable personal data for training without explicit opt-in consent (where legally required).2. How We Use Your InformationWe use collected information to:
Provide, personalize, and maintain the Service (create & sustain realistic AI companion interactions).
Process subscriptions and payments.
Verify age and prevent access by users under 18 (or the age of majority in your jurisdiction).
Improve AI models, conversation quality, safety systems, and content moderation (using anonymized/pseudonymized data).
Detect, prevent, and respond to abuse, harassment, illegal content, or policy violations.
Communicate with you about your account, updates, support requests, or important notices.
Comply with legal obligations, protect our rights, and enforce our Terms of Service.
Sharing of InformationWe do not sell your personal data or conversation content to third parties for marketing purposes.We may share information in these limited circumstances:
With service providers (cloud hosting, analytics, payment processors, content moderation tools, AI infrastructure partners) under strict confidentiality agreements.
With AI technology providers (e.g., foundational model hosts) only when necessary for Service delivery and under data processing agreements that prohibit independent use of your identifiable data.
To comply with law, respond to valid legal requests, protect safety (e.g., imminent harm), defend our legal rights, or investigate violations.
In connection with a merger, acquisition, bankruptcy, or sale of assets (with notice where required by law).
Aggregated/anonymized statistics that cannot identify you.
Data RetentionWe retain your data only as long as necessary:
Active accounts: conversation history and profile data retained while your account is active.
Inactive accounts: data deleted 24 months after last login (unless legally required to keep longer).
Anonymized training excerpts: retained indefinitely in non-identifiable form.
Legal / safety needs: certain logs or flagged content may be kept longer to comply with law or prevent abuse.
You may request deletion of your account and associated data at any time (see section 8).5. SecurityWe implement industry-standard technical, administrative, and organizational measures to protect your data (encryption in transit & at rest for sensitive fields, access controls, regular security reviews). However, no system is completely secure. We cannot guarantee absolute security.6. International Data TransfersMazeLove.ai is operated from [insert jurisdiction, e.g., United States]. Your data may be transferred to and processed in countries outside your residence, including the US and other jurisdictions that may have different data protection rules. We use appropriate safeguards (e.g., Standard Contractual Clauses, adequacy decisions) when required by law.7. Children’s PrivacyThe Service is strictly for adults 18+ (or the age of majority in your jurisdiction). We do not knowingly collect data from children. If we become aware that a user is under 18, we will delete the account and associated data.8. Your Rights & ChoicesDepending on your location, you may have rights including:
Access, correction, or deletion of your personal data.
Opt-out of certain processing (including any AI training use of identifiable data).
Withdraw consent (where processing is consent-based).
Restriction of processing or data portability (where applicable).
Lodge a complaint with your data protection authority.
To exercise rights, email privacy@mazelove.ai (mailto:privacy@mazelove.ai) or use the in-app/account deletion feature. We respond within the time required by applicable law (usually 30–45 days).Do Not Sell / Share Opt-Out (for California & similar laws): We do not sell or share personal information as defined under the CCPA/CPRA.9. Cookies & Tracking TechnologiesWe use cookies, pixels, and similar technologies for essential functionality, analytics, and limited personalization. You can manage preferences via your browser or our cookie banner (where shown). For more information see our Cookie Policy [link if separate].10. Changes to This Privacy PolicyWe may update this policy. We will post the new version here and update the “Last Updated” date. Material changes will be notified via email or in-app notice where required by law. Continued use after changes constitutes acceptance.11. Contact UsFor privacy questions, rights requests, or complaints:
Email: privacy@mazelove.ai
Mailing address: [Insert legal entity name and address]Thank you for trusting Home with your experience.